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Complete Order Fulfillment Solutions
Order fulfillment is the end-to-end process of receiving, storing, processing, and delivering orders to your customers. It includes inventory storage, order picking, packing, and coordinating shipments with carriers. As order volumes grow, managing fulfillment in-house can quickly become a constraint on scalability and service levels.
Canadian Alliance provides end-to-end order fulfillment services from our Vancouver, BC facility. We receive and store your inventory, integrate directly with your sales channels, and execute daily order processing with speed and accuracy. Whether you are shipping direct-to-consumer e-commerce orders or fulfilling wholesale accounts, our operation is built to scale with your business.
With over 25 years of logistics experience, we enable true omnichannel fulfillment, supporting e-commerce, retail, and wholesale orders through one integrated warehouse and distribution network.
Our fulfillment operations run on Extensiv, an advanced warehouse management system that integrates with your e-commerce platforms and provides real-time visibility into inventory, order status, and shipment tracking. Orders flow automatically from your store to our warehouse, and tracking information is returned to your customers with no manual intervention.
B2C and B2B Fulfillment
Different sales channels have different fulfillment requirements. A single-item e-commerce order shipping to a residential address is handled very differently from a pallet of wholesale goods going to a retail distribution center. Canadian Alliance handles both and everything in between.
Sales Channel Integration
Our WMS integrates with the platforms you already use to sell. Orders flow directly from your sales channels into our fulfillment queue, and shipping confirmations with tracking numbers are automatically sent back. No manual order entry, no copy-pasting, just seamless fulfillment.
Don’t see your platform listed? Our WMS supports hundreds of integrations, and we can work with custom connections via API. Contact us to discuss your specific integration requirements.
Extensive Carrier Network
Getting the best shipping rates and transit times means having access to multiple carrier options. Canadian Alliance maintains relationships with hundreds of vetted carriers—from national parcel services to regional LTL providers—so we can match each shipment to the optimal carrier for the destination and service level required.
Technology-Powered Fulfillment
Accurate, efficient fulfillment depends on robust technology. Canadian Alliance operates on Extensiv, an advanced warehouse management system purpose-built for third-party logistics. This platform powers everything from inventory management to order processing to carrier selection.
Value-Added Fulfillment Services
Beyond standard pick, pack, and ship, Canadian Alliance offers additional services to support your fulfillment operations.
Kitting & Assembly
We can combine multiple SKUs into kits, bundles, or variety packs before they’re needed for fulfillment. This is ideal for subscription boxes, promotional bundles, gift sets, or any product that ships as a combination of components.
- Pre-built kits stored as single SKUs
- On-demand kitting at time of order
- Component inventory tracking
- Custom packaging for kits
Additional Services
- Inventory Receiving: Detailed receiving with counts and quality checks
- Returns Processing: Handle customer returns, inspect, and restock
- Lot & Expiry Tracking: FIFO management for date-sensitive products
- Serial Number Tracking: Track serialized items through fulfillment
- Custom Packaging: Branded boxes, tissue, inserts as needed
Industries we serve
Canadian Alliance provides order fulfillment services across a range of industries. Our experience with diverse product types means we understand the specific handling, storage, and compliance requirements of your sector.
Why Choose Canadian Alliance for Fulfillment?
Frequently Asked Questions
What is your standard order processing time?
Our standard processing time is within 24 hours. Orders received are typically picked, packed, and shipped within one business day. For time-sensitive requirements, contact us to discuss expedited processing options.
What e-commerce platforms do you integrate with?
Our Extensiv WMS integrates with all major e-commerce platforms including Shopify, WooCommerce, BigCommerce, Amazon, Walmart, and many more. We also support EDI connections for retail partners and can work with custom API integrations. If you have a specific platform, contact us to confirm compatibility.
Do you handle both B2C and B2B fulfillment?
Yes, we handle both. For B2C, we fulfill individual e-commerce orders shipping directly to consumers via parcel carriers. For B2B, we fulfill wholesale orders, retail replenishment, and distribution to business customers—including compliance with retail routing guides and EDI requirements.
What shipping carriers do you work with?
We work with all major carriers including UPS, FedEx, Purolator, DHL, Canpar, and numerous LTL and FTL carriers. Our extensive carrier network gives us access to competitive rates and the flexibility to match each shipment to the optimal carrier based on destination, speed, and cost requirements.
Can you handle kitting and assembly?
Yes, we offer kitting and assembly services. We can pre-build kits that are stored as single SKUs, or assemble kits on-demand at the time of order. This is useful for subscription boxes, promotional bundles, gift sets, or products that combine multiple components.
How do I get started with your fulfillment services?
Contact us for a quote. From there, we’ll define an SOP and tailor a proposal. We’ll need to understand your product types, order volumes, sales channels, and any special requirements. From there, we’ll provide pricing and work with you on onboarding including system integration, inventory receiving, and fulfillment setup.